Reference

Terms and Conditions That Govern Your hoki678 Account

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits using DANA, OVO, or GoPay through to how disputes are handled.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligibilityUpdated terms supersede previous versionsContact support for any clause questions
hoki678 Terms and Conditions That Govern Your hoki678 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We keep your account data only as long as it is needed for the purposes described in these terms, in line with applicable data handling standards. Your wallet details — whether linked to DANA, OVO, or GoPay — are used solely to process the transactions you initiate and are not shared with unrelated third parties. If you want to request a change to your account record, or raise a concern about how your data is held, you can do so through the support channels listed on this page.

Account Security

Login sessions use OTP verification tied to your registered number. We do not store your wallet PIN; authentication happens inside your DANA, OVO, or GoPay app.

Data Retention

We retain account and transaction records for the period required under these terms and applicable law. You may request a summary of your held data via email support.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No advertising profile is built from your in-session behaviour.

Requesting Changes

To correct account information or raise a data concern, contact support with your account ID and the specific change requested. We aim to respond within the timeframe set in our policy.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear — whether it's about how your DANA or OVO wallet transactions are categorised, how a suspension is reviewed, or what documentation we need to verify your account — our support team handles these directly. Reach out before taking action on your account if you are unsure how a clause applies to your situation. Players in Bekasi and Tangerang can use the same contact paths as all other Indonesia regions.

Team online

Live Chat

Start a live chat session from any page on hoki678. Our team can walk you through specific clauses and explain how they apply to your account.

Email Support

Send a detailed query by email if your question involves account documentation, wallet verification, or a formal clause dispute that needs a written response.

Account Help Centre

The Help Centre covers common terms questions — wallet scope, account suspension, eligibility conditions — with plain-language summaries alongside the formal clause text.

Common Questions About hoki678 Terms and Conditions

These questions cover what real account holders ask about the terms — how changes are notified, what wallet use is covered, and how to raise a dispute. If your question is not here, contact support directly with your account ID.

We post the updated version on this page and may notify you via your registered contact. Continued use of your account after the update date means you accept the new terms.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay is subject to these terms. Wallet-specific transaction conditions are noted in the relevant account section.

We may suspend an account immediately if we detect misuse, duplicate registrations, or activity that violates these terms. We will notify you and explain the review process via email.

Raise a dispute through live chat or email support with your account ID and the clause reference. We will review the case and respond in writing within the timeframe in our policy.

The core terms are the same across all regions. Some features may be restricted by local law, and access always depends on eligibility in your specific region where local law permits.

Send a request via email support with your account ID and the detail you want corrected. Data requests are handled under the retention and access rights described in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.